SERVICE & SUPPORT PORTAL

Alexandria Real Estate Equities logo

The Strategic Connections team of certified professionals stands ready to support the needs of Alexandria Real Estate Equities.

Please complete the form below to create a service ticket for repair, changes, or additions,  and the work will be scheduled.

Contact our Qualified Service & Support Team

For Alexandria Real Estate Equities support requests, please complete the form below with as much detail as possible.


Service Type:

 


Mobile Phone Number (Optional)

Urgency:




Issue Physical Address:

Issue Location (Building, Room)


You have a Workaround In Place (Check if Yes)
   

Date and Time When the Issue Started
Issue Billing Address:

(Fill in the billing address if you are a new customer or if the billing address is different than the physical address.)

Onsite/Alternate Contact Name (if not same as above)

Onsite/Alternate Contact Email (if not same as above)

Onsite/Alternate Contact Phone (if not same as above)

 


To Submit Attachments, please Submit this form, and then Reply All to the automated confirmation email that will be delivered to the Contact Email address at the top of the page.

By submitting this request you are authorizing Strategic Connections to proceed on your behalf to resolve the issues as noted in the request.  Anything that is not covered under an active service contract is subject to cost and subsequent billing.

Click SUBMIT REQUEST if you wish to schedule immediate service, repair, changes, or additions.  A service ticket will be created instantly, and the work will be scheduled and expedited.



Use the FORM BELOW for general inquiries, to email a question, schedule a meeting, receive a call, or get a quote for one or more of our systems.

 
 
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